Stream Keeps It Simple and Seamless
Posted On: January 25, 2018
Work, family, bills, social engagements, to-do lists—life can get complicated. But powering it shouldn't be. So when it comes to creating a customer experience worth sharing, we put a heavy focus on seamless simplicity.
Often, picking an energy plan is a gamble. You find a rate that seems reasonable for your budget. But hidden fees, usage spikes and electricity rate hikes can undo hours of careful consideration and planning, and you won't know until you open up that next bill.
Enter Your Plan.
We introduced it as a new way for our Texas customers in the Oncor, CenterPoint, AEP Texas Central, AEP Texas North and Texas New Mexico Power service areas to think about energy spending: little guesswork, all control. Now, based on your average monthly usage, you can choose a flat rate energy plan that fits perfectly with your budget and lifestyle.
My Stream Connect App
The world is going wireless. If we can't use our phones to do it, it's probably not worth doing. So, we developed the My Stream Connect app to help you manage your My Stream Account, anytime, anywhere. Pay your Energy or Wireless bills with a tap, shop for new plans and devices, monitor wireless data usage and so much more, right in the palm of your hand.
Your Weekly Energy Report
Each week, we deliver a personalized energy report to your inbox to give you a clear view of your usage patterns—ideal for those of us who like to keep tabs on our kilowatts.
Between simple electricity plans in Texas and handy energy monitoring tools, we're proud to provide plenty of ways for you to step back and catch your breath.